Privacy Policy

We protect your information

TRACENDIO is committed to protecting the privacy of the User's personal data (hereinafter "User").

Tracendio's Privacy Policy ("Privacy Policy") applies to all personal information collected or provided through our websites ("Websites"), mobile sites, applications, widgets, and other interactive mobile platforms (collectively, "Applications"). It also covers information gathered through our official social media pages ("Social Networks") and HTML-formatted email messages we send. Together, these platforms—including Social Networks, Applications, and Websites—are referred to as the "Sites. If you disagree with any terms of this Privacy Policy, please refrain from using the site or providing any personal information.

1. Personal information

If the User provides personal information, such as their address, email, or telephone numbers, this information will not be disclosed to third parties unless: the User has been previously informed, the User has given their consent, or it is required by law.

Personal data will be subject to automated processing and incorporated into the corresponding personal data files, of which TRACENDIO will be the owner and responsible party. TRACENDIO will provide the User with the necessary technical resources to clearly express their consent for the automated processing of their personal data. Before giving this consent, the User will have the opportunity to review TRACENDIO's Privacy Policy or any other relevant information.

The incorporation of personal data into the files and its automated processing serves to establish and maintain a relationship between the User and TRACENDIO, including management, administration, provision, expansion, and improvement of the services the User has subscribed to. It also includes sending updates about these services and offering new services that may be of interest to the User, using both traditional and electronic means. This may include technical, operational, and commercial information about current and future services offered by TRACENDIO.

Additionally, the registration and automated processing of Personal Data may involve sending survey forms, which the User is not obligated to complete. TRACENDIO must obtain the User's prior consent to use their data for any purposes other than those mentioned in this policy.

Except for the mandatory fields, providing answers to questions about Personal Data is voluntary. Failure to answer these questions will not affect the quality or quantity of the services provided, unless otherwise specified. TRACENDIO will maintain personal information, as well as business activities and transactions, in accordance with customary security and confidentiality standards, ensuring compliance with local regulations.

2. Security

TRACENDIO has implemented appropriate security measures to protect the legally required personal data and has installed all available technical measures to prevent the loss, misuse, alteration, unauthorized access, and theft of personal data provided through its electronic services. However, the User should be aware that no security measures for electronic services are entirely foolproof, and it is essential to take proper precautions to avoid submitting personal data on fraudulent sites. Personal data will be subject to automated processing and incorporated into the corresponding personal data files, of which TRACENDIO will be the owner and responsible party. Personal data will undergo automated processing and be incorporated into the corresponding personal data files, for which TRACENDIO will be the owner and responsible party. To facilitate this, TRACENDIO will provide the User with the necessary technical resources to clearly and unequivocally express their consent for the automated processing of their personal data. Before providing this consent, the User will have the opportunity to review TRACENDIO's Privacy Policy for Data Protection or any other relevant information.

3. Third party sites

The informed User gives their prior and express consent to TRACENDIO to carry out any operation or set of operations, such as the collection, storage, use, or transfer of personal data to third parties for advertising services and products, both for TRACENDIO and its affiliated entities. TRACENDIO will take all necessary precautions to ensure that the User does not suffer any harm as a result of these actions. However, we are not responsible for the data collection, usage, and disclosure policies and practices (including data security practices) of other organizations, such as Facebook, Apple, Google, Microsoft, RIM, or any app developer, app provider, social media platform provider, operating system provider, wireless service provider, or device manufacturer. This includes any personal information that you disclose to these organizations through or in connection with the Apps or on our Social Media.

4. Storage Period

We will retain your Personal Information for as long as necessary to fulfill the purposes set out in this Privacy Policy.

5. Modification of this Privacy Policy

TRACENDIO reserves the right to modify this Privacy Policy to reflect legislative or judicial developments, as well as industry best practices. In such cases, TRACENDIO will announce the changes on this website with reasonable advance notice before they take effect. Additionally, certain services offered through our electronic platforms or other available channels may have specific conditions with particular provisions regarding privacy and personal data protection. In these instances, the User will be informed of these conditions, which will take precedence over this policy.

6. Contact

If you have any questions about this Privacy Policy, please contact us.